DJNDream Job NAVIGATOR← Back to Home
Dream Job Navigator LLC

Terms of Use

Effective Date: July 13, 2026 | Last Updated: July 13, 2026

1. Definitions

2. Description of Services

DJN provides reverse-recruitment services whereby our team manages the Client's entire job search on their behalf. The specific scope of services is determined by the Service Plan selected at the time of purchase. Full service delivery requires the Client to grant DJN access to Authorized Platforms and establish a Shared Email Account during the Onboarding Process. All job applications are submitted via the Shared Email Account.

The scope, features, and inclusions of each Service Plan are as published on DJN's website at www.dreamjobnavigator.net at the time of purchase and are incorporated into these Terms by reference. DJN reserves the right to update, modify, or discontinue Service Plans at any time. Clients will be notified of any material changes to their active plan in advance, and changes take effect at the start of the next billing cycle.

3. Authorization to Act on Client's Behalf

By engaging DJN's services, the Client expressly grants DJN a limited, revocable authorization to act on their behalf solely for the purpose of delivering the Services. This authorization includes:

3.1 Human-Led Process

All job applications, recruiter outreach, and client-facing communications are executed by human team members. Artificial intelligence and automated tools are used solely for supporting tasks including: ATS scoring and optimisation, market analytics, application tracking, and content analysis. No application is submitted or outreach sent without human review and execution.

3.2 Non-Disclosure of Third-Party Involvement

DJN does not disclose to employers, recruiters, or hiring managers that a third-party service is managing the Client's job search. All activities are conducted in the Client's name and presented as the Client's own. This is consistent with standard career coaching and professional representation practice. The Client acknowledges and consents to this approach.

3.3 Scope of Authorization

This authorization is strictly limited to the delivery of the Services. DJN shall not use the Client's credentials, accounts, or identity for any purpose beyond the scope of the agreed Service Plan. This authorization does not constitute a general power of attorney and may be revoked by the Client at any time by providing written notice to DJN, subject to the cancellation terms in Section 9.

4. Onboarding, Platform Access & Shared Email Account

To enable full service delivery, the Client and DJN complete an Onboarding Process prior to commencement of active job search activities. During onboarding, the following are established:

4.1 Platform Access

The Client grants DJN access to all Authorized Platforms necessary for service delivery, which may include LinkedIn, Indeed, and other agreed platforms. DJN's access is strictly limited to activities within the scope of the Services: submitting applications, optimising profiles, updating content, and conducting outreach on the Client's behalf. DJN will not use platform access for any purpose beyond service delivery.

4.2 Shared Email Account

A dedicated Gmail account is created during the Onboarding Process, jointly accessible by the Client and DJN. This Shared Email Account is used exclusively for job applications and service-related communications. The Client acknowledges and agrees to the following:

4.3 Service Start Date

The subscription period begins on the date of purchase or, where the Client starts on a Free Trial, on the date the Free Trial converts to a paid subscription. The active job search start date may be adjusted by mutual written agreement during the Onboarding Process to account for onboarding completion, platform access synchronisation, and scheduling. Any such adjustment will be confirmed in writing by DJN.

4.4 Client Responsibility for Platform Compliance

The Client is responsible for ensuring their accounts on Authorized Platforms remain in good standing and comply with the respective platform's terms of service. DJN will act professionally within the bounds of each platform's guidelines, but is not liable for platform-initiated account suspensions, restrictions, or policy changes. See Section 15 for force majeure provisions.

5. Client Representations and Warranties

By engaging DJN's services, the Client represents, warrants, and confirms the following as of the date of purchase and on a continuing basis throughout the engagement:

5.1 DJN's Liability for Client-Provided Information

Important: DJN does not verify the accuracy of information provided by the Client. DJN acts in good faith based solely on what the Client represents. Dream Job Navigator LLC bears absolutely no responsibility or liability for any consequences — including employer claims, offer rescissions, reputational damage, or legal action — arising from false, inaccurate, exaggerated, or misleading information provided by the Client. The Client assumes full and sole responsibility for the accuracy of all information submitted to DJN and subsequently presented to employers on their behalf.

5.2 Client Indemnification for Inaccurate Information

The Client agrees to fully indemnify, defend, and hold harmless DJN, its members, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to: (a) any inaccuracy, misrepresentation, or omission in information provided by the Client; (b) any breach by the Client of a non-compete, non-solicitation, or other contractual obligation; or (c) any false credential or qualification presented to a prospective employer through DJN's services.

6. Client Obligations

To enable DJN to perform the Services effectively, the Client agrees to:

6.1 Client Unresponsiveness

If the Client fails to respond to DJN communications within a reasonable period or becomes otherwise unresponsive, the subscription shall continue and billing shall proceed as normal on the Subscription Date. DJN is not obligated to pause, suspend, or credit the subscription due to Client unresponsiveness. The Client acknowledges and agrees to this policy at the time of subscription. Only an active, written cancellation request in accordance with Section 9, or a cancellation made through the Customer Portal, will stop future billing.

7. DJN's Obligations

DJN agrees to:

8. Subscriptions, Free Trial, Pricing and Payment

8.1 Billing and Billing Cycles

Service Plans are billed in advance on a recurring basis for the applicable billing cycle — monthly, or every 3, 6, or 12 months, depending on the plan selected. One-time purchases (the Career Launch Pack) are billed in full at the time of order. Where a Client starts on a Free Trial (Section 8.3), the first charge occurs at the end of the 14-day trial period. The Client authorises DJN, through its payment processor Stripe, to charge the applicable fees automatically on each Subscription Date unless a valid cancellation has been made in accordance with Section 9. DJN will send the Client a reminder before each renewal charge.

8.2 Pricing

Current pricing is published at www.dreamjobnavigator.net. Prices are in USD unless otherwise stated and are exclusive of any applicable taxes, which the Client is solely responsible for.

8.3 Free Trial

DJN offers a 14-day Free Trial on its Monthly and 3-Month Service Plans (Essential, Growth, and Premium). The Career Launch Pack and the 6-Month and 12-Month plans are not available on a trial basis.

8.4 Multi-Month Plans and Included Savings

DJN offers Service Plans on Monthly, 3-Month, 6-Month, and 12-Month billing cycles. Multi-month plans are billed as a single upfront payment covering the full period and renew automatically at the same rate and interval unless cancelled in accordance with Section 9. The following savings apply to multi-month commitments, as published at www.dreamjobnavigator.net:

Multi-month subscriptions are non-refundable except as set out in Section 9.

8.5 Managing Your Subscription (Customer Portal)

All subscriptions and payments are managed through a secure, Stripe-powered Customer Portal. Through the Customer Portal, the Client can view their invoices and billing history, update their payment method, and cancel their subscription. Access to the Customer Portal is provided by DJN via Stripe and is subject to Stripe's availability and terms. Cancellations and payment updates made through the Customer Portal take effect in accordance with these Terms (see Section 9 for cancellation timing).

8.6 Payment Processing

All payments are processed securely via Stripe. DJN does not store, access, or retain any payment card details. All card data is handled exclusively by Stripe in accordance with PCI-DSS standards. By providing payment details, the Client authorises Stripe to process charges on DJN's behalf.

8.7 Failed Payments

If a payment fails, DJN (through Stripe) will automatically retry the charge over a period of up to one week and will notify the Client to update their payment method. If payment is not successfully collected within 7 days of the Subscription Date, DJN reserves the right to suspend or terminate the Client's access to the Services until the outstanding balance is settled.

9. Cancellation, Refunds and Subscription Continuity

9.1 Cancellation — Monthly Subscriptions

The Client may cancel their monthly subscription at any time through the Customer Portal or by submitting a written cancellation request to contact@dreamjobnavigator.net. Cancellation takes effect at the end of the current billing period. No partial-month refunds are issued. The subscription remains active and all features remain available until the billing period ends.

9.2 Cancellation — Free Trial

The Client may cancel during the 14-day Free Trial at any time through the Customer Portal or by written request to contact@dreamjobnavigator.net. If cancelled before the trial ends, the Client is not charged and no fees are due.

9.3 Cancellation and Refunds — Multi-Month Subscriptions

Multi-month subscriptions (3, 6, or 12 months) are billed as a single upfront payment for the full period. The Client may cancel at any time, through the Customer Portal or by written request to contact@dreamjobnavigator.net. Refunds on a multi-month plan work as follows:

This refund of unused whole months applies regardless of the reason for cancellation, including where the Client has found employment through their own efforts or otherwise no longer needs the Services.

Example: on a 6-month plan cancelled after 3 months and 10 days, DJN retains the first three completed months and the fourth (ongoing) month, and refunds the two remaining unused months (months five and six), less any Stripe fees.

9.4 Cancellation — Career Launch Pack

Refund requests for the Career Launch Pack must be submitted within 48 hours of purchase and before any work has commenced. Once document preparation, CV rewriting, or any other deliverable work has begun, no refund is available.

9.5 Full Refund Conditions

A full refund is available only in the following circumstances:

In both cases, "full refund" means the amount actually received by DJN — that is, the amount paid by the Client minus any non-refundable payment processing fees charged by Stripe and any direct costs already incurred by DJN. The Client acknowledges that payment processing fees are non-recoverable and agrees that these are borne by the Client in the event of a refund.

9.6 No Refund Circumstances

Except for the full-refund window in Section 9.5 and the multi-month unused-month refund in Section 9.3, no refund is issued. In particular, the following do not entitle the Client to a refund of any month that has already started — on a monthly plan, the current billing period; on a multi-month plan, the elapsed and ongoing months:

9.7 Quality Dispute and Revision Process

If the Client is dissatisfied with the quality of a specific deliverable (e.g., CV rewrite, cover letter), the following structured process applies. Cash refunds are not available for quality disputes at any stage.

9.8 Quality Credit — Abuse Prevention

The account credit described in Section 9.7 is a one-time goodwill gesture per subscription engagement and is not an automatic entitlement. The following conditions apply:

9.9 Subscription Continuity

By subscribing to DJN's services, the Client expressly agrees that their subscription will automatically renew and be charged on each Subscription Date until a valid cancellation request is received. Failure to use the services, non-responsiveness, or finding employment does not constitute cancellation. Only a written cancellation request submitted to contact@dreamjobnavigator.net, or a cancellation made through the Customer Portal, stops future billing.

9.10 Complimentary Extensions — Long-Term Subscribers

At its sole and absolute discretion, DJN may offer clients subscribed to 3-month, 6-month, or 12-month plans a complimentary subscription extension of one to two months as a goodwill gesture. This offer is not an entitlement, cannot be requested or demanded by the Client, and does not form part of these Terms or the agreed Service Plan. DJN makes this determination based on the overall engagement, Client cooperation, and service experience, entirely at DJN's discretion.

10. Chargeback and Payment Dispute Policy

DJN takes payment disputes seriously and maintains comprehensive records of all services delivered. The following policy applies to any payment dispute or chargeback initiated by the Client.

10.1 Dispute Resolution Before Chargeback

Before initiating any dispute, chargeback, or reversal with a bank, card issuer, or payment provider, the Client must first contact DJN at contact@dreamjobnavigator.net and allow a minimum of 30 days for DJN to review and respond to the concern. This requirement is a condition of these Terms and reflects the Client's agreement at the point of purchase.

10.2 Service Delivery Evidence

DJN maintains timestamped records of all service delivery activities, including: applications submitted on the Client's behalf, outreach conducted, communications sent, sessions held, and deliverables provided. These records, together with the Client's acknowledgement of these Terms at checkout (including IP address, timestamp, and email address on file), constitute DJN's primary evidence in any payment dispute proceeding.

10.3 Unwarranted Chargebacks

If a Client initiates a chargeback or payment reversal that DJN determines to be unwarranted — meaning services were delivered as agreed and the Client did not first follow the dispute process in Section 10.1 — DJN reserves the right to:

10.4 Payment Data

DJN does not store, process, or have access to the Client's payment card details at any time. All payment processing is handled exclusively by Stripe, Inc., which complies with PCI-DSS standards. Any concerns regarding payment data security should be directed to Stripe.

11. Outreach and Application Conduct

11.1 Human-Led Execution

All job applications, recruiter outreach, and communications with employers conducted by DJN are executed by human team members from start to finish. Artificial intelligence tools are used exclusively for supporting tasks including ATS scoring, market analysis, content optimisation, and application tracking. No automated system submits applications or sends outreach on behalf of the Client.

11.2 Application Channel

All job applications are submitted using the Shared Email Account established during onboarding, in the Client's name. The Client acknowledges and authorises this method of submission.

11.3 Non-Disclosure

DJN does not disclose to employers, recruiters, or hiring managers that a third-party career management service is involved in the Client's job search. All activities are presented as the Client's own. This approach is consistent with standard career coaching and professional representation practice, and the Client expressly consents to it.

11.4 Outreach Compliance

All outreach conducted by DJN on behalf of the Client is performed professionally and in compliance with applicable laws, including the CAN-SPAM Act and any other relevant anti-spam or electronic communications legislation. DJN is not liable for how third parties respond to outreach, including non-responses, rejections, or decisions not to engage.

11.5 Client Notification

DJN will promptly notify the Client of any interview requests, application responses, or other communications received on their behalf that require Client input, attendance, or a decision. The Client is responsible for attending interviews and responding to offers. DJN will support the Client through these stages in accordance with the selected Service Plan.

12. No Guarantee of Employment

DJN will apply professional expertise and best practices on the Client's behalf. Outcomes depend on many external factors including market conditions, the Client's qualifications, employer decisions, and job availability. The Client enters this engagement with full understanding of these limitations.

13. Intellectual Property

13.1 Client Materials

All personal content provided by the Client (CV, professional history, portfolio materials) remains the intellectual property of the Client. Derivative works created by DJN (rewritten CVs, cover letters, outreach messages) are delivered to and owned by the Client upon full payment.

13.2 DJN Proprietary Materials

DJN's templates, methodologies, tools, processes, brand materials, and the Platform are the exclusive intellectual property of DJN. The Client is granted a limited, non-transferable licence to use the Platform solely for the purpose of receiving the Services.

14. Confidentiality

Both parties agree to keep Confidential Information received from the other party strictly confidential and to use it solely for the purpose of performing or receiving the Services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. This obligation survives termination of these Terms.

15. Force Majeure and Third-Party Platform Changes

DJN shall not be liable for any failure or delay in performing the Services caused by circumstances beyond DJN's reasonable control, including but not limited to:

In such circumstances, DJN will make reasonable efforts to identify and implement alternative delivery methods. Platform disruptions or force majeure events do not constitute grounds for a refund, credit, or cancellation penalty. The Client's subscription continues through such periods.

16. Limitation of Liability

To the fullest extent permitted by applicable law:

17. Disclaimer of Warranties

THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. DJN DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR RESULT IN EMPLOYMENT.

18. Indemnification

The Client agrees to indemnify, defend, and hold harmless DJN, its members, employees, contractors, and agents from and against any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from:

19. Termination

19.1 Termination by the Client

The Client may terminate their subscription in accordance with Section 9. Upon termination, the Client's access to the Platform and ongoing Services ceases at the end of the current billing period. DJN will revoke access to the Shared Email Account within 3 business days.

19.2 Termination by DJN

DJN may terminate or suspend the Client's account immediately upon written notice if:

19.3 Effect of Termination

Upon termination, all outstanding fees become immediately payable. DJN will provide the Client with all completed deliverables up to the date of termination. Sections 5, 13, 14, 16, 17, 18, 20, and 24 survive termination of these Terms.

20. Non-Disparagement

The Client agrees not to make, publish, or communicate any false, misleading, or malicious statements about DJN, its team, services, or reputation on any public platform, including but not limited to social media, review websites, professional networks, or online forums. This clause does not prevent the Client from making truthful, good-faith statements about their experience with DJN's services. This obligation survives termination of these Terms.

21. Testimonials and Case Studies

The Client acknowledges that DJN may use anonymised client success stories, outcomes, and service highlights for marketing, promotional, and educational purposes. This includes use on DJN's website, social media, presentations, and other materials. DJN will not use any personally identifiable information — including name, employer, or specific role — without the Client's explicit written consent.

The Client may opt out of anonymised use at any time by submitting a written request to contact@dreamjobnavigator.net. Opting out does not affect the Client's existing or future services.

22. Independent Contractor Status

DJN is an independent contractor. Nothing in these Terms creates or implies an employment relationship, agency relationship, partnership, joint venture, or franchise between DJN and the Client. DJN is not an employment agency, staffing firm, or recruiter acting on behalf of any employer. DJN does not verify the Client's work authorisation, immigration status, or employment eligibility in any jurisdiction. The Client is solely responsible for ensuring they are legally entitled to accept any employment offered.

23. Modifications to These Terms

DJN reserves the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes via email or a notice on our website. Your continued use of the Services after the effective date of any modification constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you may cancel your subscription before the changes take effect.

24. Governing Law and Dispute Resolution

24.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

24.2 Dispute Resolution

In the event of any dispute arising from or relating to these Terms or the Services, the parties agree to first attempt resolution through good-faith negotiation. If the dispute cannot be resolved within 30 days, it shall be submitted to binding arbitration in Sheridan, Wyoming, in accordance with the rules of the American Arbitration Association (AAA).

24.3 Class Action Waiver

To the extent permitted by law, the Client waives any right to participate in a class action lawsuit or class-wide arbitration against DJN.

25. General Provisions

26. Contact Information

For any questions, disputes, cancellations, or concerns regarding these Terms, please contact:

Acknowledgement of Terms

By purchasing DJN's services, completing checkout, or accessing our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use in their entirety. Your acceptance is recorded at the time of purchase, including your IP address, timestamp, and email address, and constitutes your legally binding agreement to these Terms.